20:56: This problem has now been fully resolved. We are sorry for any trouble caused by this outage, which proved to be extremely difficult and complex to isolate.
20:39: Our engineers have isolated the fault down to a core network router. The problem is stemming from intermittent reboots causing loss in connectivity for 1 minute intervals. We will be swapping out the router with a hot spare within the next 10 minutes. This will cause a maximum of 5 minutes downtime.
15:37: We are currently experiencing intermittent problems across various parts of our network. We have network engineers trying to solve the issue at the moment.
This issue has now been resolved. No further issues are anticipated in relation to this report.