March Update, Radio and More

March 20th, 2009

Good afternoon

We have had an extremely busy 3 months since my last update. Amongst other things, we have been dealing with an influx of press enquiries surrounding our recent application for an FM broadcast licence. Just some of the press coverage can be seen at:

http://www.iomtoday.co.im/isle-of-man-business/New-radio-station-bid-by.4954392.jp
http://www.manxradio.com/newsread.aspx?id=32448

And whilst not strictly press coverage, the original Government publication which sparked the interest:

http://www.gov.im/lib/news/communications/broadcastingacts.xml

I must admit I have been caught slightly of guard by the sheer volume of enquiries from all around the world. If we can ignite that kind of passion with the finished product, I think we can safely call it a success. On that note, if anyone is interested in becoming part of the Island’s radio revolution please do get in touch.

Since my last update we have also been hard at work installing communications equipment onboard the Isle of Man Steam Packet Company’s new fast craft Manannan. It is really a pleasure to be part of such an inspiring project, which turns out to be the largest conversion project ever undertaken on an aluminium fast craft.

I am also pleased to announce that we will shortly be launching a brand new business venture. Whilst details are still under wraps, I can say that we have £100, 000 to literally give away in the first 6 months of operation. Stay tuned to the blog and be the first person to find out how.

That’s all for now. I hope to update you all soon.

Christmas Support / Office Hours

December 14th, 2008

Our administrative operations will close from 2:30 PM on the 24th of December 2008 and will reopen at 9 AM on Monday the 5th of January 2009. The holiday closure does not however affect our support department which will be running a full service throughout the festive period.

Customers requiring support should raise a support ticket from within their account at http://my.bluewave.im.  Customers with telephone support contracts can continue to contact our engineers as usual.

Thanks to all our customers for there continued support during 2008. Going forward, our company is in a strong position for 2009, with large scale network expansion and record levels of investment.

From all at BlueWave Communications Ltd, have a wonderful Christmas break and prosperous 2009!

[COMPLETE] Voice Network Maintenance

November 20th, 2008

23:07: This maintenance has been completed without issue.

We will be replacing our sip proxy with a more robust load balancer. The new unit has been configured and simply needs to have its IP changed to match that of the old unit. Unfortunately due to firewall configurations on customer premises it is not possible to complete a soft DNS change.

This work will commence: 23:00 – 20/11/2008

The planned period of downtime is < 5 minutes. If the upgrade should fail, we will revert back to our previous configuration.

[RESOLVED] Network Problems

November 13th, 2008

19:14: A Duplex mismatch had occurred on one of our core network switches. This resulted in lowered throughout and increased network latency and jitter. Our engineers had diagnosed the fault within 5 minutes and this was rectified within 10 minutes. Our VoIP network is hosted off-island and as such was unaffected by this downtime.

19:05: We are currently experiencing some intermittent network issues with our on-island network. Our engineers are aware of the problem and are currently working to isolate the fault.

This issue has now been resolved. No further issues are anticipated in relation to this report.

Blast FM – FM Broadcast Application

March 6th, 2008

On Thursday the 6th of March 2008 BlueWave Communications Ltd delivered an application to the Communications Commission requesting a licence under the Broadcasting Act 2008 of Tynwald. The application contained details of a radio station with the call sign Blast FM.

Business Development Manager and former Pride in Mann nominee Stuart Baggs said

It’s going to be an exciting time for the Isle of Man. For the first time, people will have a chance to get involved with radio not just listen to it.

When the application is complete, BlueWave Communications Ltd will be the first broadcaster to be licensed under the new Broadcasting Act brought into affect in January of this year.

Mr. Baggs continued

We will show the same commitment to our listeners as we do to our customers. Always listening and adapting our programming to fit exactly what our listeners want. Filling in the huge gaps left by other the other commercial radio stations.

The radio station will create opportunity’s for a wealth of people on the Island including creating an outlet for up and coming talent.

At present details of programming, broadcast EIRP and coverage area have not been made available for general release. Press enquirys should be directed to hello@bluewave.im.